Frequently asked questions

After you place your order, we ship you a custom molding kit — designed and engraved in-house at NXG Arms. Inside is a precision mold and everything you need to capture your grip. You watch our instruction video (required — https://youtu.be/qabAOoRQ5tc), complete your impression, and ship the kit back to us. We run your mold through a 3D scanner to capture exact geometry, produce your grip, and ship it to your door.

No special tools required. Everything you need is in the kit. The most important thing is to watch the instruction video in full before you start: https://youtu.be/qabAOoRQ5tc. Follow it exactly — your finished grip is only as good as your impression.

Contact us immediately at jdconley@nxgarms.com before shipping the mold back. If the mold is returned damaged or unusable, we’ll reach out to discuss options, which may include a remolding kit at additional cost. This is why we strongly recommend watching the full instruction video before attempting your impression.

After we receive your completed mold back, expect 10–15 business days for production and shipping. We’ll notify you at each stage — when your kit ships, when we receive your mold, and when your finished grip ships.

60 days from the day the kit arrives. You make the impression — NXG Arms does not. If the compound hardens after 60 days, ship the dried kit back. A replacement mold kit is $30. That is not extra grips and not a refund of the original order.

Contact us before shipping the mold back. Once we receive it and production begins, no changes can be made.

The best AR-15 grip is the one that fits your hand. Catalog grips (Magpul MOE, BCM Gunfighter, B5, Hogue) are one size. PrecisionFit is a custom AR-15 pistol grip molded from your firing impression — it cuts oversqueeze, improves trigger control, and repeats the same index every shot.

Yes. It is a drop-in aftermarket AR-style pistol grip for AR-15, AR-10, and similar AR-pattern mounts (including bolt guns like the Oryx). It replaces the stock or Magpul-style grip on the receiver. SIG P365 is coming soon.

PrecisionFit Custom Grip is a precision molded grip built from a 3D scan of your hand — the full NXG experience. Your first order is a one-time $100 setup plus $49 for the grip ($149 total), and every grip after is $49 for life, backed by a lifetime warranty. Optional add-ons include Cerakote finish, custom text engraving, and pressure-point texturing. Returning Customer ($49) is for shooters who already have a mold on file — you’re ordering another grip without needing a new mold kit.

High-strength polymer composite carbon fiber matrix, built to handle thousands of rounds, extreme temperatures, and hard use. Durable, lightweight, and built to outlast factory grips.

We use a multitude of different materials chosen specifically for each part and the types of stress that will be applied to them. Polymer carbon fiber matrix and polymer glass fiber matrix.

NXG Arms grips are designed for factory-specification firearm configurations. Compatibility with aftermarket components is not guaranteed and is the responsibility of the buyer.

Yes. Cerakote is available as an optional add-on inside the PrecisionFit configurator — +$45 for standard colors and +$125 for custom colors. Lead time for stock colors is 2–3 weeks. Non-stock colors may take longer. Contact us for color options and availability.

Full payment is required at the time of order. Production does not begin until payment is confirmed and your completed mold is received.

Orders can be cancelled before your mold kit ships for a full refund. Once the kit ships, the order is non-refundable. Once we receive your mold and production begins, no cancellations or modifications are accepted.

Fit issues resulting from an improperly completed mold impression are the responsibility of the buyer — which is exactly why the instruction video is required viewing. If you believe there’s a manufacturing defect, contact us within 30 days of delivery with photos and details at jdconley@nxgarms.com.

Yes. Your 3D scan data is retained so you can place Returning Customer orders in the future without needing a new kit. Your data is never sold or shared. You can request deletion at any time by emailing us — just know that deletion means a new kit will be required for future orders.

Select Returning Customer on the Build page. You’ll need to verify your identity and confirm your original purchase details. We’ll pull your scan data on file and get your new grip into production.

We ship within the United States. International orders are subject to export control compliance including ITAR and EAR regulations. Contact us before placing an international order.

The customer is responsible for return shipping costs when sending the mold kit back to NXG Arms.

Your finished grip ships via standard carrier. You’ll receive tracking information when it ships. Risk of loss transfers to the buyer upon carrier delivery — we recommend insuring high-value shipments.

Standard shipping. You’ll receive tracking when your kit leaves our shop in Columbus, OH.